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Customer Reviews.

sales

5

Knights MINI and Joe our sales executive dealt with our intial enquiry all the way through to purchase politely, professionally and the whole process was completed in just 24 hours.

23 November 2021

service

4.5

From reception staff to the customer seating area, the cleanliness of the building, the friendly service - it is always excellent. Staff are polite and very helpful.

21 November 2021

service

5

My software update was done successfully.

16 November 2021

service

5

Always looked after.

14 November 2021

service

5

attended to my problem immediately

13 November 2021

service

5

Easy to deal with, problem solvers. Friendly. Efficient. Above and beyond.

08 November 2021

service

5

Very helpful

07 November 2021

service

5

Passed its first MOT no issues had the brake fluid changed no issues. Very good telephone manner to say it was ready. Report on the check.

06 November 2021

sales

5

Smooth seamless process

02 November 2021

sales

5

Straightforward handover, although my car was supposed to have a private plate and I provided the retention cert, it got registered as a 71 reg. Everything was resolved in the end to my satisfaction.

21 October 2021

service

5

Quickly received in showroom and dealt with promptly, love the video feedback explaining how things are progressing and the lovely service staff looking after my loved mini.

19 October 2021

service

5

As above. Polite, helpful and explained everything clearly.

16 October 2021

sales

5

Didn't have to chase for any information, everything was done when it was promised.

14 October 2021

sales

5

It was a smooth process and were always looked after very well.

12 October 2021

service

5

excellent customer service skills... I felt completely at ease i'm very happy

12 October 2021

service

5

Very good on keeping me informed

07 October 2021

sales

4

Car arrived on time.

06 October 2021

service

5

I was surprised and delighted to receive a video detailing the inspection of the underside of my vehicle, something I've never received from other garages. I found this to be extremely reassuring having recently purchased my Mini (elsewhere).

05 October 2021

service

5

The service was excellent and repair issue resolved.

04 October 2021

service

5

Well informed

01 October 2021

service

5

Quick and easy, nice waiting area

27 September 2021

service

5

Ash was fantastic and the fitters did the most amazing job on my tracking. It's perfect.

20 September 2021

service

5

Very quick and efficient. Couldn't ask for more.

20 September 2021

service

5

Value for money

18 September 2021

service

5

Good service for my mot

18 September 2021

service

5

They carried out the work I wanted and kept me informed of what was going on.

18 September 2021

service

5

All staff were very helpful. My car was collected and returned as arranged by a driver who is an excellent ambassador for the company. Staff in the service department were very helpful and advised me of a couple of things. Keep up the good work!

17 September 2021

sales

5

Joe Pepper was extremely charming and very easy to deal with.

12 September 2021

sales

5

We were a long time waiting for the car but when it finally arrived, Ewen ensured that the car was beautifully presented and the paperwork process was slick and efficient allowing us to enjoy the whole experience and drive off in our new mini!!

12 September 2021

service

5

I cannot fault them as I said before they go the extra mile

12 September 2021

service

5

First Class Service. Andrea was very helpful and made sure that the vehicle problem was dealt with very efficiently. The cost to fix this major concern seemed appropriate too. The health check video was helpful. The problem was fixed promptly.

06 September 2021

service

5

They did everything I asked for and although I had some additional work done still finished it on time.