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Customer Reviews.

service

4

From booking in to completion all went smoothly and the video done by the engineer pointing out what to be aware of going forward. I did miss the acknowledgement of a first colleague at the desk who would advise the service department of my arrival

25 August 2020

service

5

The car was booked in at 0830 and I was advised it would be 90 mins. I waited in the reception and my car was ready exactly on time. Ash kept me updated and just was generally polite and genuinely professional. Hi

23 August 2020

service

3

As above

18 August 2020

service

5

Ewan sorted out some issues on my MINI, arranging to pick up a wind deflector for me and sourcing me an tyre air compressor! Taking the stress out! Ashley was great on service, polite and friendly!

13 August 2020

service

5

The service department staff were excellent

11 August 2020

sales

5

Very helpful and informative sales team but with no pressure. Pleasure to buy from.

03 August 2020

service

5

Video was very good to see.

02 August 2020

sales

5

comfortable and professional atmosphere in showroom. despite covid disrupting the production of my car, the dealership maintained good communication and was able to perform a handover very quickly. I enjoyed the whole experience

29 July 2020

service

5

They went above and beyond for me, fixing my car completely and going out of their way to honour my used warranty when in the past I have had bad experiences with this (not here btw). Words cannot describe how grateful and thankful I am.

28 July 2020

sales

4

All queries dealt with and a great price quoted

28 July 2020

sales

5

Quick, clear and fuss free

28 July 2020

service

5

Just good

26 July 2020

sales

5

Was contacted and informed on delivery of car

19 July 2020

service

5

Knowing it will be done right.

09 July 2020

service

5

Good service

07 July 2020

service

5

Vehicle was completed on time

05 July 2020

service

5

Always a great service! Professional whilst caring that you love your Mini! So they do too!

03 July 2020

service

5

I found that the staff involved were easy to talk with and they seemed supportive. Having to have the roof completely replaced was quite a surprise. The service update - health check videos I particularly found useful.

03 July 2020

service

5

High quality service

29 June 2020

service

5

Staff always polite , respectful and professional when dealing with me .

25 June 2020

service

5

I had an issue which I had seen can be a common fault so this was referred back to BMW who made a good will gesture and brought the cost down.