Knights MINI and Joe our sales executive dealt with our intial enquiry all the way through to purchase politely, professionally and the whole process was completed in just 24 hours.

From reception staff to the customer seating area, the cleanliness of the building, the friendly service - it is always excellent. Staff are polite and very helpful.

My software update was done successfully.

Always looked after.

attended to my problem immediately

Easy to deal with, problem solvers. Friendly. Efficient. Above and beyond.

Very helpful

Passed its first MOT no issues had the brake fluid changed no issues. Very good telephone manner to say it was ready. Report on the check.

Smooth seamless process

Straightforward handover, although my car was supposed to have a private plate and I provided the retention cert, it got registered as a 71 reg. Everything was resolved in the end to my satisfaction.

Quickly received in showroom and dealt with promptly, love the video feedback explaining how things are progressing and the lovely service staff looking after my loved mini.

As above. Polite, helpful and explained everything clearly.

Didn't have to chase for any information, everything was done when it was promised.

It was a smooth process and were always looked after very well.

excellent customer service skills... I felt completely at ease i'm very happy

Very good on keeping me informed

Car arrived on time.

I was surprised and delighted to receive a video detailing the inspection of the underside of my vehicle, something I've never received from other garages. I found this to be extremely reassuring having recently purchased my Mini (elsewhere).

The service was excellent and repair issue resolved.

Well informed

Quick and easy, nice waiting area

Ash was fantastic and the fitters did the most amazing job on my tracking. It's perfect.

Very quick and efficient. Couldn't ask for more.

Value for money

Good service for my mot

They carried out the work I wanted and kept me informed of what was going on.

All staff were very helpful. My car was collected and returned as arranged by a driver who is an excellent ambassador for the company. Staff in the service department were very helpful and advised me of a couple of things. Keep up the good work!

Joe Pepper was extremely charming and very easy to deal with.

We were a long time waiting for the car but when it finally arrived, Ewen ensured that the car was beautifully presented and the paperwork process was slick and efficient allowing us to enjoy the whole experience and drive off in our new mini!!

I cannot fault them as I said before they go the extra mile

First Class Service. Andrea was very helpful and made sure that the vehicle problem was dealt with very efficiently. The cost to fix this major concern seemed appropriate too. The health check video was helpful. The problem was fixed promptly.

They did everything I asked for and although I had some additional work done still finished it on time.