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Customer Reviews.

service

4

As above, I couldn't book my service in for nearly a month due to no courtesy cars being available.

11 March 2019

service

5

They collected and delivered my vehicle it was so easy and straight forward a pleasure to deal with.

09 March 2019

service

5

Excellent service in all areas.

04 March 2019

service

3

Car in for 3.5 hour service and a few small warranty repairs. Took 3.5 working days as had to wait for parts, received wrong parts, wait for right parts etc.... Work was fine and people nice, but delay poor - thought I had gone to a franchise dealer?

04 March 2019

service

4

Everything carried out as expected and on time. Disappointing that you cannot help yourself to coffee any more.

01 March 2019

service

2

I run a car garage so after car was serviced I checked it over and found both under guard covers on oil filter and oil sump plug weren't attached back up and lucky hasn't been ripped off on road... easily rectified but shows bad workmanship...

01 March 2019

service

5

We received excellent service.

26 February 2019

service

4

I have no complaints about the service I received.

24 February 2019

service

3.5

As it took over 3 hours

24 February 2019

service

5

Our car was in the garage for a break fluid service. There was no charge for this work. The work was carried out at a time convenient to me.

18 February 2019

sales

5

Excellent service from Chris, very helpful and answered all questions.

13 February 2019

service

3

The video provided of my vehicle was inadequate, and the apparent 'slight' rattle that was heard was also not included in the video, and the resolution and price provided with the video to resolve it was was incorrect.

11 February 2019

service

3

Kept waiting and not informed of why

08 February 2019

service

5

Helpful and efficient service

07 February 2019

service

3

Everyone was polite and the service was done

03 February 2019

sales

5

Very straight forward. The only thing that could be improved is the existing mini could have been collected or handed in on the same day.

27 January 2019

sales

5

Mitch searches all available options that were available to me and gave em a range of prices. Told it was due in January but was informers when it came early.

21 January 2019

sales

5

Always kept me up to date

18 January 2019

sales

5

Ewan was great

18 January 2019

sales

5

Tom Vickers was very helpful, informative and professional. He treated us as individuals and kept me updated from order to handover.

15 January 2019

service

5

Excellent customer service throughout

11 January 2019

sales

2

Original deposite paid on another vehicle that the dealership should have secured but didn’t. After the delivery date passed and no vehicle delivered was I informed that the vehicle could not be secured. Poor communication between staff and to myself

05 January 2019

service

4

All good on the day. Just disappointed with the info given above, which is not knights fault

04 January 2019

service

3

My car had a free valet and they have left the gloss black on the dash and doors and the speedo glass extremely greasy with whatever product was used. I have had to have it professionally cleaned to remove the product! Very disappointed.

01 January 2019

service

4

fast turnaround of vehicle and staff and hospitality were excellent

27 December 2018

service

5

Can't fault anything. The technicians are lovely and explained with a video why I needed a new tyre. Chris in Mini offered me a drink and cookies while I waited and was willing to give up his time to chat with me.

27 December 2018

service

5

Service department staff + receptionist very good

26 December 2018

service

5

Very efficient Picked up the car on timePolite staff

21 December 2018

service

3.5

Kate in service and especially Ashley in parts engaged very well with my needs and expectations.

21 December 2018

service

5

Good customer service