Good, clear information - video was appreciated. Staff very helpful and friendly.

Quick delivery , no delays ans kept informed throughout .

Excellent service

As above really, always feel looked after and cared about as an individual, excellent attention to detail on every visit.

No problems

Thanks

My Mini was booked in for an MOT. This was at a time and date suitable to me. I was able to wait while the work was completed. The staff member I dealt with was both polite and helpful.

Great customer service from Kacey Moore on the day and also from Garry McColl who helped book the appointment.

Kacy at Knights Stafford was excellent. Very good communicator, paid special attention to COVID rules while making me feel at ease. No waiting. Everything done to schedule and the work require was explained perfectly. Back this week for MOT.

Very well organised.

Easy

The fault was found and my vehicle was booked back in at the earliest convenient date to suit me around booking a hire vehicle.

Very friendly and polite

I was treated with a nice welcome by receptionist on arrival and then shown to the salesman dealing with my car. Very friendly and professional handover no complaints

Very satisfying

All information provided quickly and professionally.

Excellent service very professional and friendly

The problem was sorted with the minimum of fuss.

Knights Stafford kept me up to date from the minute my order was confirmed to the day of delivery

Paintwork repaired and more than happy

Staff are always welcoming polite and make you feel comfortable, no airs or graces just made to feel like you want to visit the gargrage and look around cars without pushing for a sale. Clean environment

I had previously had a poor experience with Rybrook, so was really pleased to have a positive experience

The service staff are brilliant and always go through the details of the service with you, make sure the car will be ready at a convenient time for you and contact regularly during the appointment.

Helpful and efficient. Good social distancing and infection control measures.

Efficiently and thoroughly investigated and solved the problem. I would like to mention how kind Andrea was when the problem with my car seemed serious. She seemed as pleased as I was when the problem was sorted. Lovely lady - thank you.

Everything ran very smoothly

MOT & Service vgood, thank you.. Covid safety procedures nice and visible

Everything sorted qiuckly

Ashley was very attentive and the job was very well done

Extremely covid safe... ultra efficient.... dealt with all my queries and gave good advice.

Everything was completed very efficiently. The service was very slick and efficient.

I feel that I can rely on Knights and trust them with my car. Slightly expensive - but you get what you pay for!

Lovely dealership, friendly, decent people to deal with.

Always very helpful

Swift professional service

As above Tom and Chris were absolutely amazing. Ordering a car during lockdown I thought that maybe things would be different but from Tom helping me to build my Mini to Chris handing the car over I cannot fault them. If I could give 10 stars I would

Very good.

Very polite and helpful.

Staff and Matt were very welcoming and professional. Matt was very clear and thorough with everything that was happening or going to happen with me Mini

Good communication, and repairs done quickly

Fantastic experience from start to finish, regular updates throughout.

We like that a customer can discuss their requirements with service advisors at that dealer location.

Excellent service

easy to make appointment and did what they said

The car was given the service as described and returned to me at the time stated complete with a full report and video.

Good communication