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Customer Reviews.

service

4

Booking easy, kept informed.

12 June 2019

service

5

Nothing was too much trouble, everyone was polite and friendly. Excellent customer service received from both Megan and Andrea , reasonable priced bill and no pushy sales person. I will be back!

12 June 2019

service

5

Very pleased with Knights - went above and beyond to resolve the issue.

11 June 2019

sales

5

Looked after well throughout the purchase process.

06 June 2019

service

5

Excellent

27 May 2019

service

3

The experience was average

24 May 2019

service

1

See above

20 May 2019

service

5

As above.

20 May 2019

service

4

Not ready by time requested

14 May 2019

service

3

40min round trip & another 30 min to be told wrong part ordered (window chrome trim 5 min fit) then never got phone call to say when correct part was in.I contacted then made the 40 min round trip and 1hour for job?Fine scratches by trim?

09 May 2019

service

5

Fast & efficient

08 May 2019

service

5

Professional helpful

06 May 2019

service

5

One of the best dealership I've used.

06 May 2019

service

5

I am a full time worker so the tmeframe for a waiting service is always as advised by staff which helps when planning work commitments.

05 May 2019

service

5

All work done as promised

04 May 2019

service

5

Friendly, professional staff

01 May 2019

service

4

Parking was s huge problem at Knights

30 April 2019

service

5

the oil service on the vehicle was performed within timescale indicated while I waited. No issues.

19 April 2019

service

5

Everything went really well.

17 April 2019

sales

5

Whole process was excellent

16 April 2019

sales

4.5

No silly sales techniques, genuine, helpful people

16 April 2019

service

5

Mot was done in the time quoted staff organised through and helpful .

11 April 2019

service

3.5

My Mini was in for a 'health check'. I thought it was also going to receive a valet but it didn't! Now I find your survey won't submit because I didn't give full marks here!

11 April 2019

service

4

No issues experienced. Car picked up from house and delivered back again with no extra charge

11 April 2019

sales

5

It was a very good experience overall

11 April 2019

sales

5

COULDN,T DO ENOUGH FOR US

10 April 2019

sales

5

Staff were great at every stage.

10 April 2019

sales

5

It was all made so easy and straightforward. Everything was explained in very simple and easily understandable terms.

10 April 2019

sales

5

Friendly staff. Molly Dunn made the whole process simple and easy for us with regular emails and updates.

09 April 2019

sales

5

The experience was very friendly and made simple to understand by the excellent sales people.

09 April 2019

sales

5

The sales staff did all that was asked of them and the finances were fully explained

08 April 2019

sales

5

Painless experience!

06 April 2019

sales

5

Both Mitch Brown and Tom Vickers were exemplary. It didn't feel like they were selling...they made it so we were buying. Timely updates and excellent product knowledge. I thanked them. Make sure you do.

03 April 2019

sales

5

Professional friendly sales advisor Mitchell Brown

03 April 2019

service

5

Easy to access and swift

01 April 2019

service

5

Nothing to fault

01 April 2019

service

5

Service was very good and excellent value. I felt comfortable asking any queries i had.

26 March 2019

service

4

Parking

26 March 2019

service

4

Very satisfied. MOT plus valet service. Taxi provided.

26 March 2019

service

3

Our complaint was resolved in the end but the issue should not have been there in the first place

24 March 2019

sales

5

Excellent customer service

23 March 2019

sales

5

I bought Mini for the last 15 yrs & had no problems

23 March 2019

sales

5

Molly Dunn was outstanding, she ensured I was aware of the car's status all the way through, she was efficient and thorough. Thank you!